Replace Tedious Script Reading with Digital Clickwrap
Remove the risk of agent errors, simplify auditing and improve customer experience by replacing agent scripts with instant, in-call legal acknowledgments of the terms & conditions from any mobile device.
How Instant Consent Works
The agent simply sends the customer a text message, which opens a secure room containing mobile-friendly terms to approve. Customers easily review and approve the terms on their cell phone with a single click – all in real time without the need for the agent to read out lengthy scripts.
Customer receives a text message with a link to the terms.
Customer reviews terms on their cell phone
Customer instantly approves terms in one click
Approved terms are saved into CRM with a full time-stamped audit trail.
Features & Benefits
Digital Transformation of Scripts
Avoid tedious, error-prone script reading by sending T&C's digitally to customers via a text message for them to accept with a simple click - improving completion rates and eliminating the legal risk of non-compliance.
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Agent Guided Clickwrap
Collect consent and acknowledgments on terms in real time, while the agent has the customer on the phone. Ensure customers fully understand and correctly accept terms with agent-guided directions of what to accept and how leading to higher completion rates.
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Anywhere
Improve customer experience with clear, easy and intuitive terms and acceptance display from wherever the customer is on any mobile device.
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Workflow-Based
Automated, dynamic workflows ensure that the correct terms, disclosures and privacy policies are sent to the customer to avoid human error, reduce non-compliance risk and simplify agent processes.
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Integrated
Remote F&I's instant consent solution can be quickly and easily integrated into your existing workflows, CRM, agent toolbars and third-party business applications, so digital consent and acceptance can be synced and centrally stored with a complete audit trail.
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Secure
Agreed terms are locked and stored securely on CRM and backend systems with a full, time-stamped audit trail.
READ MORE +How Instant Digital Consent Impacts Your Business
Accelerate Time to Agreement with Instant Consent
Remote F&I speeds up time to agreement by making it simple for customers to instantly approve T&Cs, privacy policies and disclosures with a single click, from any mobile device. This simplicity and speed of approval, streamlines compliance processes, eliminates legal risk, slashes cycle times and generates higher approval rates.
Improve Completion Rates
Remove the frustration of clunky processes and deliver the speed and convenience that your customers expect. Customers no longer need to listen to lengthy scripts or pre-recorded messages, wait for emails or be redirected to websites and portals. They can simply acknowledge and approve in one click.
Simplify Compliance & Reduce Risk
Agents will no longer have to manually select the appropriate terms and disclosures and read them out word-for-word. With Remote F&I the appropriate documents are automatically selected based on the workflow and sent to the customer’s mobile device in-call for instant acknowledgment.
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Instant eSignatures, Payments, Document Collection & More.
